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New Insights Article: The Internet of Claims Adjusting: My Technology Wish List

Monday, May 14, 2018 - 09:53
by William Auten

When it comes to fast-paced technology, our dreams can seemingly come true, as odds are that progress will continue to surge even faster. With this in mind, insurance professionals may wish to think about their own technology wish lists, for ample opportunities now exist for creating technologies and devices that may have been considered fantastical just a few years ago. The entire industry can benefit from some of the latest advancements in technology. These technologies may not only make things more efficient for insurers but also make the world a better and safer place.

Insights Article: Safe Tech: New Horizons for Loss Control and Risk Management

Tuesday, September 5, 2017 - 11:16
by Paul Samson

The loss control discipline has evolved in a significant way: from its primarily inspection-based mentality of the 1970s, ’80s, and ’90s, to the consultative-based mentality of today.

As the industry has evolved, the reputation of those in loss control has improved. And loss control professionals are working hard to partner with customers, agents, and brokers.

Insights Article: Insurance Agent E&O Claims Prevention and Defense—The Road Ahead

Friday, June 23, 2017 - 10:34
by Timothy G. Ventura and David W. Henry

The rule that an insurance agent or broker has a duty to exercise reasonable care is the traditional standard, but a greater standard is more frequently applied—if not expressly, then implicitly—in the evolving case law. For years, courts relied on the principle that if a broker fails to exercise reasonable care, and if such insufficient care is the direct cause of loss to a customer, then the broker is liable for such loss. In other words, the agent has a duty to use the degree of care expected of a reasonably competent agent under the same or similar circumstances.

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